Downtime for all servers due to critical maintenance
Scheduled Maintenance Report for MODX Cloud
Completed
The scheduled maintenance has been completed.
Posted 3 days ago. Jan 18, 2018 - 11:57 CST
Update
Platform paas1.fra.modxcloud.com rebooted and verified. Standing by to complete paas1.lon.modxcloud.com shortly.
Posted 15 days ago. Jan 05, 2018 - 16:10 CST
Update
Platform paas1.fra.modxcloud.com is now rebooting.
Posted 15 days ago. Jan 05, 2018 - 16:01 CST
Update
Platform paas1.tx.modxcloud.com has been rebooted and verified.

At this time, there are two platforms remaining for reboots:
* paas1.lon.modxcloud.com
* paas1.fra.modxcloud.com

Because of the delays in patches being propagated to mirrors yesterday, we have had to delay these two machine. Both will take place at 11PM local time to each platform. We apologize for the inconvenience.
Posted 16 days ago. Jan 05, 2018 - 06:58 CST
Update
Platform paas2.tx.modxcloud.com has been rebooted and verified. Platform paas1.tx.modxcloud.com is currently rebooting.
Posted 16 days ago. Jan 05, 2018 - 06:46 CST
Update
Platform paas3.tx.modxcloud.com has been rebooted and verified. paas2.tx.modxcloud.com is rebooting now.
Posted 16 days ago. Jan 05, 2018 - 06:22 CST
Update
Working on paas3.tx.modxcloud.com currently, outside of our anticipated schedule.
Posted 16 days ago. Jan 05, 2018 - 06:16 CST
Update
The platform paas1.syd.modxcloud.com is back online, and integrity checks have been performed.
Posted 16 days ago. Jan 04, 2018 - 18:38 CST
Update
Platform paas1.syd.modxcloud.com is going down for a quick reboot, as discussed in our "ASAP" deadline.
Posted 16 days ago. Jan 04, 2018 - 18:34 CST
Update
The platform paas2.ams.modxcloud.com is back online, and integrity checks have been performed.
Posted 16 days ago. Jan 04, 2018 - 17:47 CST
Update
The platform paas2.ams.modxcloud.com is now being rebooted.
Posted 16 days ago. Jan 04, 2018 - 17:38 CST
Update
We've enabled traffic on paas1.ams.modxcloud.com.
Posted 16 days ago. Jan 04, 2018 - 17:34 CST
Update
The platform paas1.ams.modxcloud.com is back online, and we're performing integrity checks.
Posted 16 days ago. Jan 04, 2018 - 17:32 CST
Update
The platform paas1.ams.modxcloud.com is now being rebooted.
Posted 16 days ago. Jan 04, 2018 - 17:10 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 16 days ago. Jan 04, 2018 - 17:00 CST
Scheduled
We want you to be aware about a recently disclosed hardware security vulnerability affecting almost every server globally. You will see many news stories, especially in tech media, but here is a link describing the issue for reference.

https://meltdownattack.com/

The plan we have in place was created in conjunction with our infrastructure partner, IBM Cloud. It should prevent this vulnerability from being exploited.

To mitigate this hardware vulnerability, the Linux kernel must be patched. We will be performing critical and unavoidable security maintenance operation including a reboot of our public platforms in order to protect the integrity of the platforms. There will be downtime for all sites.

We will reboot each of the public platforms at approximately 11PM, server local time.

For Texas 1 & 2 and Amsterdam 1 & 2, downtime could be as long as an hour. All other platforms should reboot more quickly.

Further, it may be necessary that we temporarily suspend automated backups on some platforms, in order to complete this critical operation. We apologize in advance for any impact this may have on your sites.

For MODX Cloud customers with Private Servers and High Availability environments, you will receive individual notices related to this security patch operation.

If you have any questions about this maintenance operation, please reply to this notice or send an email to support@modxcloud.com.
Posted 17 days ago. Jan 04, 2018 - 13:44 CST