Incidents | MODX Cloud Incidents reported on status page for MODX Cloud https://status.modxcloud.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a4e4303817bafbf281c037119d727983.png Incidents | MODX Cloud https://status.modxcloud.com/ en Backstage Failing to Queue https://status.modxcloud.com/incident/730068 Tue, 23 Sep 2025 13:00:00 -0000 https://status.modxcloud.com/incident/730068#ee75a26fb4f53a8d46acacd0de4fb25cd70dd539adefee158272277d60d5edcf We received reports of an issue where Backstage was failing to queue deploys. Upon investigation, we found increased load hitting the API. We've expanded the resources to the API and things have resolved. We are currently investigating if any further actions are needed. Brief DNS Resolution Interruption https://status.modxcloud.com/incident/721257 Tue, 09 Sep 2025 16:28:00 -0000 https://status.modxcloud.com/incident/721257#be2391b4ff79ad154b2f0ed035f8e594a64eeaec735fcb1c24ca48ab4b92991a We're investigating a brief disrution for DNS resolution on a number of sites on our platforms. While the event only lasted a couple of minutes, we're still seeking to determine the cause and take any necessary action to prevent it from happening in the future if possible. Brief DNS Resolution Interruption https://status.modxcloud.com/incident/721257 Tue, 09 Sep 2025 16:28:00 -0000 https://status.modxcloud.com/incident/721257#be2391b4ff79ad154b2f0ed035f8e594a64eeaec735fcb1c24ca48ab4b92991a We're investigating a brief disrution for DNS resolution on a number of sites on our platforms. While the event only lasted a couple of minutes, we're still seeking to determine the cause and take any necessary action to prevent it from happening in the future if possible. [Third Party Service] Network Solutions Service Issues https://status.modxcloud.com/incident/701490 Wed, 06 Aug 2025 16:00:00 -0000 https://status.modxcloud.com/incident/701490#c94bd74f996a36f0bacc10be6edf76c8e631e1c8cde79aa4c6b1ba359784cef1 It appears that the Network Solutions services have recovered and that sites that use NetSol as their domain registrar or DNS provider are back online. Washington DC 1 (WDC1) Site Availability Issue https://status.modxcloud.com/incident/700868 Thu, 31 Jul 2025 13:44:00 -0000 https://status.modxcloud.com/incident/700868#038a3ee61ddaf09c5a77faf151442cda1146fe66ca184e60c3a2abdb7e270a8e This morning, monitors alerted our team to a high-volume, automated vulnerability scan on our Washington DC 1 platform (paas1.wdc). This is a fairly common annoyance for all web hosts; however, there was a configuration issue with our server-side firewall, and this allowed the attack to continue long enough to affect some customer sites due to the volume of requests. We have fully mitigated the issue, and all sites are operating normally at this time. There's no action required, and no sites were at risk of harm.