All Systems Operational

About This Site

This page contains status and metrics information about different components of the MODX Cloud system, plus information on incidents.

Platform uptime and response times are measured by Pingdom.

Platform: Sydney 1   ? Operational
Platform: Frankfurt 1 (paas1.fra)   Operational
Platform: Amsterdam 1 (paas1.ams)   Operational
Platform: Amsterdam 2 (paas2.ams)   Operational
Platform: London 1   ? Operational
Platform: Texas 1 (paas1.tx)   Operational
Platform: Texas 2 (paas2.tx)   Operational
MODX Cloud Dashboard   Operational
Support Desk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime: Sydney 1 (paas1.syd)
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Uptime: Frankfurt 1 (paas1.fra)
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Uptime: Amsterdam 1 (paas1.ams)
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Uptime: Amsterdam 2 (paas2.ams)
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Uptime: London 1 (paas1.lon)
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Uptime: Texas 1 (paas1.tx)
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Uptime: Texas 2 (paas2.tx)
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Uptime: MODX Cloud Dashboard
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Past Incidents
Dec 18, 2017
Resolved - This incident has been resolved.
Dec 18, 07:45 CST
Monitoring - Our team applied a fix and are monitoring the situation.
Dec 18, 07:44 CST
Investigating - We're investigating degraded site performance on our Frankfurt 1 (paas1.fra.modxcloud.com). We hope to determine the cause and get things back to normal as soon as possible.
Dec 18, 05:59 CST
Dec 17, 2017

No incidents reported.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017
Resolved - This incident has been resolved.
Dec 14, 03:22 CST
Monitoring - Our team applied a fix and we're currently monitoring the situation.
Dec 14, 03:19 CST
Investigating - We're investigating degraded site performance on our Texas 2 (paas2.tx.modxcloud.com). We hope to determine the cause and get things back to normal as soon as possible.
Dec 14, 03:04 CST
Resolved - This incident has been resolved
Dec 14, 02:21 CST
Monitoring - Our team implemented a fix and are monitoring this incident.
Dec 14, 01:49 CST
Investigating - We're investigating degraded site performance on our Texas 1 (paas1.tx.modxcloud.com). We hope to determine the cause and get things back to normal as soon as possible.
Dec 14, 01:26 CST
Dec 13, 2017
Resolved - This incident has been resolved.
Dec 13, 11:17 CST
Monitoring - We have identified the root cause of the issue and applied the fix. Continuing to monitor the situation.
Dec 13, 09:28 CST
Investigating - We are aware and investigating the cause of the slowness on our paas1.fra
Dec 13, 05:14 CST
Resolved - No further incidents have occurred.
Dec 13, 00:40 CST
Monitoring - Service has been restored to the paas2.tx.modxcloud.com server. We continue to monitor it's status and will investigate the cause of the outage. We apologize for any inconvenience.
Dec 12, 22:05 CST
Investigating - We are investigating a service outage on our paas2.tx.modxcloud.com host machine.
Dec 12, 21:30 CST
Dec 12, 2017
Resolved - This incident has been resolved.
Dec 12, 22:02 CST
Update - At 8:57PM CDT, IBM Cloud Server Build Techs reported, "The rebuild is progressing and currently reached 87%." We expect the rebuild to finish soon, without issue.
Dec 12, 21:38 CST
Monitoring - A degraded drive in the web root array was hot-replaced and is rebuilding on the paas1.ams platform (currently at 51% completion). We do not anticipate any downtime to occur from this maintenance.
Dec 12, 18:56 CST
Dec 11, 2017
Resolved - This incident has been resolved
Dec 11, 09:31 CST
Identified - We have identified the root cause of the issue and applied a fix.
Dec 11, 09:30 CST
Investigating - We are investigating issues affecting some users ability to update NGINX rewrite rules in the MODX Cloud Dashboard. As we get more information, we will update the Status Page.
Dec 11, 08:07 CST
Dec 10, 2017
Resolved - This issue is now resolved.
Dec 10, 07:15 CST
Monitoring - The Texas 2 platform (paas2.tx) has been restored to normal functionality and we are currently monitoring the server.
Dec 10, 05:53 CST
Investigating - We have identified an issue with the paas2.tx platform being unresponsive. We are working with our upstream server provider to resolve this issue with utmost urgency.
Dec 10, 04:36 CST
Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.