All Systems Operational

About This Site

This page contains status and metrics information about different components of the MODX Cloud system, plus information on incidents.

Platform uptime and response times are measured by Pingdom.

MODX Cloud Dashboard Operational
Platform: Amsterdam 1 (paas1.ams) Operational
Platform: Amsterdam 2 (paas2.ams) Operational
Platform: Texas 1 (paas1.tx) Operational
Platform: Texas 2 (paas2.tx) Operational
Platform: Frankfurt 1 (paas1.fra) Operational
Support Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime: MODX Cloud Dashboard
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Uptime: Amsterdam 1 (paas1.ams)
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Response Time: Amsterdam 1 (paas1.ams)
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Uptime: Amsterdam 2 (paas2.ams)
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Response Time: Amsterdam 2 (paas2.ams)
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Uptime: Texas 1 (paas1.tx)
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Response Time: Texas 1 (paas1.tx)
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Uptime: Texas 2 (paas2.tx)
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Response Time: Texas 2 (paas2.tx)
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Uptime: Frankfurt 1 (paas1.fra)
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Past Incidents
Mar 30, 2017
Resolved - We have determined the root cause of the issue was a code change error that caused part of PHP to reload improperly. We have resolved the issue and are confident of no further related issues.
Mar 30, 11:27 CDT
Monitoring - We have restored functionality to the c2XXX sites on the Texas 2 Platform and it is now working normally. If you do have issues, please contact us via the Help button inside the MODX Cloud Dashboard.
Mar 30, 11:17 CDT
Update - It appears that issues on the Texas 2 Platform are exclusively affecting the Clouds that begin with c2XXX in their Cloud address. We're working to resolve and restore at this time.
Mar 30, 11:15 CDT
Investigating - Sites on our Texas 2 Platform (paas2.tx.modxcloud.com) are currently experiencing 502 errors. We are working to resolve this at this time. We will provide updates as we have them.
Mar 30, 11:02 CDT
Mar 29, 2017
Resolved - This incident has been resolved.
Mar 29, 21:02 CDT
Monitoring - Connectivity to the Frankfurt location has been restored.
Mar 29, 12:14 CDT
Update - We are working with our upstream provider to identify the source of connectivity issues.
Mar 29, 11:49 CDT
Investigating - We are investigating availability of the Frankfurt data center.
Mar 29, 11:44 CDT
Mar 28, 2017

No incidents reported.

Mar 27, 2017

No incidents reported.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.