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Outage on Texas 3 (paas3.tx)

» Published on Sun, 18 Aug 2024 21:45:00 +0000

  • Resolved

    We determined that the database server (MySQL/MariaDB) was in a condition that was not recoverable without intervention. The root cause of this has been found and this issue should not reoccur in the future.

    As always, we'll continue to monitor the platform for any further issues. If your site has not recovered and doesn't do so with in the next few minutes, please don't hesitate to contact us using the Help Button inside the MODX Cloud Dashboard or contact us at support@modxcloud.com

    » Updated Sun, 18 Aug 2024 21:53:00 +0000
  • Investigating

    We're currently investigating an issue that's causing customer sites on our Texas 3 Platform (paas3.tx) to not load.

    » Updated Sun, 18 Aug 2024 21:45:00 +0000

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