MODX Cloud

Infrastructure Uptime

All Systems are Online

London 1 (paas1.lon) IP Changeover


We are completing the switchover to the new IP address for sites hosted on the London 1 Platform (sites Cloud URLs containing If you have a custom domain pointed at a Cloud on London 1, the IP address should be pointed to

All customers have been contacted multiple times with the details of the change, including phone calls to those customers form whom we did not detect their IP address was updated to ensure no customers were missed.

If you find your site is unreachable after this change, please contact MODX Cloud Support for assistance.

Posted: Fri, 13 Sep 2019 01:00:00 +0000


Public Platforms
Good Service
Dashboard, Systems & Website
Good Service

Upcoming Events

Next 30 Days

There are no upcoming events.


Uptime: Amsterdam 1 Platform


Uptime: Amsterdam 2 Platform


Uptime: Frankfurt 1 Platform


Uptime: London 1 Platform


Uptime: Sydney 1 Platform


Uptime: Texas 1 Platform


Uptime: Texas 2 Platform


Uptime: Texas 3 Platform


Recent Events

Last 7 Days

Saturday, September 21st 2019

There are no reported events.

Friday, September 20th 2019

There are no reported events.

Thursday, September 19th 2019

There are no reported events.

Wednesday, September 18th 2019

There are no reported events.

Tuesday, September 17th 2019

There are no reported events.

Monday, September 16th 2019

Support Desk currently down

» View Event Details | Created Mon, 16 Sep 2019 18:21:00 +0000


The vendor resolved the issue with the Support Desk and we're back to normal operation.

Thank you for your patience and understanding.

Posted: Mon, 16 Sep 2019 19:19:00 +0000

In Progress

We are currently experiencing issues with our Support Desk and responses will be delayed. We are working with the Support Desk vendor to get this sorted out as soon as possible. In the mean time feel free to reach out to us through the MODX Community Slack's #cloud channel on in case of an emergency.

Posted: Mon, 16 Sep 2019 18:21:00 +0000

Sunday, September 15th 2019

There are no reported events.

Twitter Updates

Subscribe to Updates