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paas3.tx Final Switchover

» Published on Wed, 08 Sep 2021 05:00:00 +0000

  • Resolved

    We have reverted the migration and will send a notice for a new schedule soon. If you are experiencing any issue with your site, please open a ticket from the hosting dashboard or by emailing support@modxcloud.com. » Updated Wed, 08 Sep 2021 09:48:00 +0000
  • Update

    We are investigating intermittent outages and config file failures with the migration. We will update this status within 30 minutes. » Updated Wed, 08 Sep 2021 09:47:00 +0000
  • Update

    We continue to finalize the switchover configuration and expect the migration to be completed soon. » Updated Wed, 08 Sep 2021 07:45:00 +0000
  • Update

    We're still working on getting the data synced over to the new machine, then we'll be moving on to getting the process runner for snapshots/backups/etc back up. » Updated Wed, 08 Sep 2021 06:06:00 +0000
  • Update

    In preparation for tonight's switchover, we've temporarily stalled all dashboard operations on this server. » Updated Wed, 08 Sep 2021 02:45:00 +0000
  • Scheduled

    At 12 AM Central Time (Texas/US UTC -6) we will be performing the final switch-over sync for paas3.tx.modxcloud.com clouds. We're anticipating around 4 hours for the event, with an estimated 1-hour of actual site downtime while we do our final synchronization and cutover. Only customers with sites hosted on our Texas 3 (sites containing paas3.tx.modxcloud.com) platform will be affected. All affected customers previously received notices about switching their IP addresses related to this migration. While we have done everything we can to limit downtime for this transition, this final sync will require we take the sites offline to prevent any loss of changes during transit. We will work to ensure sites are kept offline only as long as needed. If you have any questions or concerns, please contact support@modxcloud.com or use the Help button found in the MODX Cloud dashboard. » Updated Wed, 08 Sep 2021 05:00:00 +0000

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