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Outage on Texas 3 (paas3.tx)

» Published on Thu, 15 Aug 2024 21:08:00 +0000

  • Resolved

    We determined that the database server (MySQL/MariaDB) was in a condition that was not recoverable without intervention. We've restarted services and sites are coming back online.

    We'll continue to monitor the platform for any further issues.

    If your site has not recovered and doesn't do so with in the next few minutes, please don't hesitate to contact us using the Help Button inside the MODX Cloud Dashboard or contact us at support@modxcloud.com

    » Updated Thu, 15 Aug 2024 21:13:00 +0000
  • Investigating

    We're currently investigating an issue that's causing customer sites on our Texas 3 Platform (paas3.tx) to not load.

    » Updated Thu, 15 Aug 2024 21:08:00 +0000

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