» Published on Fri, 02 Aug 2024 00:54:00 +0000

• Resolved

  We continue to monitor the platform and have determined that it is operating in its normal operating state at this time. It appears that MySQL (MariaDB) was a likely cause and that restarting it ended the failure condition.

  If you see any issues with your site, first, log into the MODX Manager to clear the site cache. If then you still see any issues, please contact our support team via the Help Button in the MODX Cloud Dashboard, or send an email to support@modxcloud.com.

  » Updated Fri, 02 Aug 2024 01:52:00 +0000

• Update

  We have intervened with the server and see that it is coming back at this time. We continuing with our investigation to see what might have caused the issue.

  » Updated Fri, 02 Aug 2024 01:18:00 +0000

• Investigating

  Our team is investigating an outage for some customers, possibly all customers hosted on our Texas 3 (paas3.tx) platform.

  » Updated Fri, 02 Aug 2024 00:54:00 +0000