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paas3.tx Final Switchover (Rescheduled)

» Published on Thu, 09 Sep 2021 05:01:00 +0000

  • Resolved

    All operations on this machine have been reenabled. We've triggered tonight's nightly backups as well.

    » Updated Thu, 09 Sep 2021 09:16:00 +0000
  • Update

    Sites are now serving production traffic again. We are continuing to re-enable Backups and Snapshots. If you notice any issues with sites or back-end functionality, please open a ticket from the Dashboard or send an email to support@modxcloud.com.

    » Updated Thu, 09 Sep 2021 06:32:00 +0000
  • In Progress

    We have begun the migration, please stand by.

    » Updated Thu, 09 Sep 2021 05:08:00 +0000
  • Update

    In preparation for tonight's switchover, we have disabled SSH logins, crons, and queued operation on this machine.

    » Updated Thu, 09 Sep 2021 04:24:00 +0000
  • Scheduled

    At 12 AM Central Time (Texas/US UTC -6) we will be performing the final switch-over sync for paas3.tx.modxcloud.com clouds. The initial operation was reverted due to unforeseen technical issues that have now been isolated and resolved.

    We're anticipating around 4 hours for the event, with an estimated 1-hour of actual site downtime while we do our final synchronization and cutover.

    Only customers with sites hosted on our Texas 3 (sites containing paas3.tx.modxcloud.com) platform will be affected. All affected customers previously received notices about switching their IP addresses related to this migration.

    While we have done everything we can to limit downtime for this transition, this final sync will require we take the sites offline to prevent any loss of changes during transit. We will work to ensure sites are kept offline only as long as needed.

    If you have any questions or concerns, please contact support@modxcloud.com or use the Help button found in the MODX Cloud dashboard.

    » Updated Wed, 08 Sep 2021 15:52:00 +0000

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