» Published on Mon, 30 Mar 2020 21:25:00 +0000

• Resolved

  The MODX Cloud Dashboard is now back online and all data confirmed to be consistent. There was no loss of service for sites during this event and we both sincerely apologize and thank you for your patience during this event.

  » Updated Tue, 31 Mar 2020 01:50:00 +0000

• Update

  Database restored and consistency checks completed. Bringing Dashboard back online.

  » Updated Tue, 31 Mar 2020 01:49:00 +0000

• Update

  Database consistency checks are in progress.

  » Updated Tue, 31 Mar 2020 00:21:00 +0000

• Update

  Database restoration from the latest backup is in progress.

  » Updated Mon, 30 Mar 2020 23:09:00 +0000

• Update

  We have identified an issue with the database running the Dashboard and are working on restoring service. Note: this incident does not impact site uptime.

  For assistance on specific sites, please email support@modxcloud.com or visit https://support.modx.com/ to open a ticket.

  » Updated Mon, 30 Mar 2020 22:26:00 +0000

• In Progress

  At this time, MODX Cloud Dashboard is experiencing issues and we have temporarily disabled access to resolve this situation. We hope to have it back shortly.

  » Updated Mon, 30 Mar 2020 21:25:00 +0000