» Published on Wed, 09 Oct 2019 17:16:00 +0000

• Resolved

  Our upstream provider has notified us that they see the network connectivity return to normal and are monitoring to determine if any further action is needed.

  » Updated Wed, 09 Oct 2019 19:19:00 +0000

• Update

  We're still waiting for final resolution from our upstream provider, but they are aware of the issue and have enough diagnostic data to begin working on a solution.

  » Updated Wed, 09 Oct 2019 18:31:00 +0000

• Update

  We're still working with our upstream provider to bring a resolution to the intermittent packet loss issue in this region.

  » Updated Wed, 09 Oct 2019 18:06:00 +0000

• Update

  We're still working with our upstream provider to diagnose the intermittent packet loss in this location.

  » Updated Wed, 09 Oct 2019 17:40:00 +0000

• Update

  The upstream provider has rerouted the traffic and there shouldn't be any noticable network degradation. We'll continue to monitor this issue until it's fully resolved.

  » Updated Wed, 09 Oct 2019 17:20:00 +0000

• Investigating

  We are receiving alerts regarding intermittent network issues with the Amsterdam datacenter. The issue has been escalated with our upstream vendor and we'll post updates as they come.

  Should you have any questions reach out to support@modxcloud.com

  » Updated Wed, 09 Oct 2019 17:16:00 +0000