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Upcoming Events

May 2023

WDC1 Outage

» View Event Details | Created Wed, 10 May 2023 18:50:00 +0000

Resolved

Customer Clouds have come back online. Our systems teams continue to review the platform to ensure this doesn't occur again and to identify the root cause, if possible.


Posted: Wed, 10 May 2023 18:51:00 +0000

Investigating

Customers on our WDC platform are experiencing an outage. We are investigating and working to restore service to the platform at this time.


Posted: Wed, 10 May 2023 18:50:00 +0000

Issue creating new Cloud Instances

» View Event Details | Created Thu, 11 May 2023 07:21:00 +0000

Resolved

This problem has now been resolved and any new Cloud instances affected by this issue will now be showing correctly in the Cloud Dashboard.

We apologize for any inconvenience that this may have caused.


Posted: Thu, 11 May 2023 14:47:00 +0000

Investigating

We are aware and investigating an issue regarding creating new Cloud instances. The instances will be created but may show as "Your Cloud creation is in progress" in the Cloud Dashboard.


Posted: Thu, 11 May 2023 07:21:00 +0000

Brief Outage for Some Customers on WDC1

» View Event Details | Created Fri, 12 May 2023 20:28:00 +0000

Resolved

Customers on WDC1 (Washington, DC) platform experienced a brief outage that lasted just a few minutes. We restored the service immediately. This issue will not reoccur.


Posted: Fri, 12 May 2023 20:28:00 +0000

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