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December 2024

Dashboard Logins Failing

» View Event Details | Created Fri, 06 Dec 2024 15:20:00 +0000

Update

We have restored functionality for now. Our team continues to review the systems to make sure things are working as they should be.


Posted: Fri, 06 Dec 2024 16:35:00 +0000

Update

The issue affecting Logins appears also to be affecting Backstage sites in MODX Cloud as well.


Posted: Fri, 06 Dec 2024 15:46:00 +0000

Update

We continue to investigate the login issues for Cloud Dashboard. We'll provide updates as we have them.


Posted: Fri, 06 Dec 2024 15:30:00 +0000

Investigating

At this time, there is an issue logging into the MODX Cloud Dashboard at dashboard.modxcloud.com. Users will see an error message when attempting to log into MODX Cloud. Our team is working to determine the cause and resolve it.


Posted: Fri, 06 Dec 2024 09:20:00 +0000

Stability Issues Affecting WDC 1 (paas1.wdc)

» View Event Details | Created Wed, 18 Dec 2024 06:41:00 +0000

Resolved

There has been no reoccurrence of the issues experienced earlier so we now consider this incident resolved.


Posted: Wed, 18 Dec 2024 14:34:00 +0000

Update

We are have resolved the issue and are seeing affected sites back online. We will continue to monitor the situation.


Posted: Wed, 18 Dec 2024 06:47:00 +0000

Investigating

We investigating issues regarding high CPU usage on our paas1.wdc Cloud platform. We will update as soon as we have more information.


Posted: Wed, 18 Dec 2024 06:41:00 +0000

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