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November 2018

Service degradation P2T

» View Event Details | Created Thu, 01 Nov 2018 17:20:00 +0000

Resolved

We've isolated the issue and pushed a fix. The incident affected only the c0xxx Clouds on the Paas 2 Texas platform.

Thank you for your patience and understanding.


Posted: Thu, 01 Nov 2018 17:26:00 +0000

Investigating

We are seeing intermittent issues with connectivity to our Pass2 Texas platform and are closely monitoring its health. For any questions reach out to us at support@modxcloud.com. Thank you for your patience,


Posted: Thu, 01 Nov 2018 17:20:00 +0000

Dashboard Unavailable

» View Event Details | Created Thu, 29 Nov 2018 19:30:00 +0000

Resolved

Our infrastructure provider, IBM Cloud, has mitigated the issue and things seem to be returning to normal on the Dashboard and other servers located in this particular data center.


Posted: Thu, 29 Nov 2018 20:40:00 +0000

Update

There is a data center network issue. Our infrastructure provider, IBM Cloud, and are actively working on a resolution and hope to have it resolved shortly.


Posted: Thu, 29 Nov 2018 19:37:00 +0000

Update

We're still seeing intermittent errors for people accessing the MODX Cloud Dashboard. We're actively investigating the issue and hope to have things back to normal soon.


Posted: Thu, 29 Nov 2018 19:36:00 +0000

Investigating

We're experiencing a temporary outage on the MODX Cloud Dashboard. We're investigating and will update when we resolve or have more details.


Posted: Thu, 29 Nov 2018 19:30:00 +0000

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