Let's Enrypt has resumed issuance of certificates after a brief suspension due to issues.

From LE: "Due to an issue with the cross-signed certificate from our Generation X root to our new Generation Y root, all issuance has been switched back to our Generation X root certificate. This affects our "tlsserver" and "shortlived" ACME certificate profiles."

We'll monitor for any change in this status.

As of 17:46 UTC today, the AMS3 platform is back online. We are currently running standard checks and database procedures following the power restoration. Sites that have not been migrated, should begin coming back online shortly.

If you have a migration currently in progress, please do not attempt to cancel it at this time. Our support team will help guide you through your options once we have completed our checks. Please open a support ticket if you need assistance.

We will post a further...

There was a brief outage on our Washington DC platform (paas1.wdc) that required manual intervention. The cause of the issue was identified, corrected and resolved within 4 minutes.

Service Incident Report - March 9, 2026

Summary

On March 9, 2026, MODX Cloud experienced an outage affecting all customer platforms between 9:26 AM and 1:27 PM Central Time (approximately 4 hours). This incident was caused by our infrastructure provider incorrectly changing the network configuration, blocking public Internet access to our servers. Service was restored without data loss beginning at 10:18 AM. We are working with our vendor on additional proactive measures and processes ...