MODX Cloud

Cloud Status and Infrastructure Uptime

All Systems are Online

Return to Statuspage

Upcoming Events

July 2020

Lodon 1 Platform Unavailable

» View Event Details | Created Mon, 13 Jul 2020 21:03:00 +0000

Resolved

Network connectivity has been restored to our LON1 platform. We will work with our infrastructure provider to understand the root cause and ensure they take measures to prevent similar incidents in the future.


Posted: Mon, 13 Jul 2020 22:18:00 +0000

Update

Our infrastructure provider is investigating network issues across a number of datacenters. They are actively working on isolating the cause and restoring connectivity.


Posted: Mon, 13 Jul 2020 22:18:00 +0000

Update

We are still working with the upstream provider to restore availability.

Feel free to reach out to support@modxcloud.com with any questions you may have.


Posted: Mon, 13 Jul 2020 21:56:00 +0000

Update

We have established that this issue is affecting public network access. We're working with our upstream provider to determine the cause and restore availability.


Posted: Mon, 13 Jul 2020 21:21:00 +0000

Update

We continue to investigate the cause of the outage. We are working with our upstream provider to determine the cause and restore availability.


Posted: Mon, 13 Jul 2020 21:19:00 +0000

Investigating

We're investigating the cause of our London 1 Platform being unavailable at this time.


Posted: Mon, 13 Jul 2020 21:03:00 +0000

Performance issues with paas3.tx

» View Event Details | Created Wed, 29 Jul 2020 20:22:00 +0000

Resolved

Network connectivity has been restored to the server. We will continue to monitor the situation and post any further updates as needed.


Posted: Wed, 29 Jul 2020 21:05:00 +0000

Update

Networking engineers at our upstream provider continue to work to resolve and restore network functionality at the datacenter where paas3.tx is.


Posted: Wed, 29 Jul 2020 21:01:00 +0000

Update

Networking engineers at our upstream provider are investigating and working to restore access to the platform.


Posted: Wed, 29 Jul 2020 20:36:00 +0000

Update

The server is running, however, it appears that public network access has been disrupted or degraded. We are working with our upstream provider to get this resolved.


Posted: Wed, 29 Jul 2020 20:34:00 +0000

Investigating

We are currently experiencing issues with the paas3 Texas platform and are investigating.

For any questions please reach out to support@modxcloud.com


Posted: Wed, 29 Jul 2020 20:22:00 +0000

Subscribe to Updates