Outage on platform Texas 3 (paas3.tx)

» View Event Details | Created Fri, 01 Nov 2024 21:47:00 +0000

Resolved

The platform has been restarted, and operations appear back to normal.

Investigating

We have detected an outage on platform Texas 3 affecting all sites on that instance. We are currently investigating.

Outage Texas 3 (paas3.tx)

» View Event Details | Created Wed, 13 Nov 2024 14:51:00 +0000

Resolved

We have restored functionality to the server. At this time it appears that MySQL required a restart. We will continue to review the machine state leading up to the outage.

Investigating

We're investigating an outage on our Texas 3 Platform.

Outage P3 Texas (paas3.tx)

» View Event Details | Created Fri, 15 Nov 2024 02:57:00 +0000

Resolved

We have resolved the issue. We restarted service and monitored the platform for a full recovery.

Investigating

Our Texas 3 platform is experiencing a disruption at this moment. We're working to restore functionality at this time.

Outage P3 Texas (paas3.tx)

» View Event Details | Created Thu, 21 Nov 2024 12:23:00 +0000

Resolved

We have resolved the issue. We'll continue to monitor the platform for any further issues. If your site has not recovered and doesn't do so with in the next few minutes, please don't hesitate to contact us using the Help Button inside the MODX Cloud Dashboard or contact us at support@modxcloud.com

Update

Our engineers are working on identifying and fixing the problem. For any additional information reach out to support@modxcloud.com.

Thank you for your patience and understanding.

Investigating

Our Texas 3 platform is experiencing a disruption at this moment. We're working to restore functionality at this time.