Certificate Issues for Some Cloud Customers
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Our upstream provider resolved the issue.
According to our provider, while performing corrective maintenance to their SSL configuration to resolve an active issue, a configuration change caused customer certificates to no longer be eligible for traffic. To resolve this issue, the configuration change was reverted and required a rolling reload of all Edge Servers.
They have provided some notes for our team to help mitigate the risk of this type of even taking affecting SSL certificates. Our team will be reviewing these and may request updates to configurations in the coming weeks.