Previous incidents

Root Cause Analysis - Service Disruption Thursday, Jan 29, 2026

Impact:

Certain MODX Cloud Dashboard functions, Backstage functions, CloudEdge, and some queued operations were unavailable for approximately 4 hours.

What happened:

The outage was caused by a DNS configuration issue that prevented an internal TLS certificate from renewing automatically. This caused several services to stop functioning properly.

Resolution and preventative measures:

We've corrected the DNS co...

There was a brief outage for sites on our Texas 3 platform (paas3.tx). This outage seems to have only affected customer with sites using PHP 8.3.

It has been resolved.

It appears that GoDaddy has resolved the issue at this time.